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UDC 628.16.32:658.562

KINEBAS A. K., Kirimitchiev A. P.

From National Quality Prize to European One

Summary

It is told about participation of the FUE Vodokanal Sankt-Peterburga in the competition for National and European Prizes in the field of quality and also about the role of self-appraisal of the enterprise according to criteria of the prize model for improvement of the total system of enterprise management.

Key words:

improvement of management system , self-appraisal of enterprise , criteria of model